Privacy Policy
How we collect, use, and protect your personal information in compliance with GDPR and Spanish data protection laws.
Information We Collect
When you join our waitlist, we collect the following information:
- Personal Information: Name, email address, phone number
- Optional Information: City, sports interests, preferred time windows, how you heard about us
- Technical Information: Referrer URL, UTM parameters for marketing analytics
How We Use Your Information
We use your information to:
- Send you updates about Riseo events and community activities
- Notify you when our wellness events are available
- Customize event recommendations based on your interests
- Improve our services and understand our community better
- Analyze marketing campaign effectiveness
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:
- With your explicit consent
- To comply with legal requirements
- With trusted service providers who help us operate our platform (e.g., email services)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Unsubscribe: Opt out of marketing communications at any time
- Data Portability: Request transfer of your data to another service
Cookies and Tracking
We may use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Track marketing campaign effectiveness
- Improve user experience
You can control cookie settings through your browser preferences.
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data at any time.
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:
- Email: privacy@riseo.club
- Instagram: @riseo.club